All returned items must be shipped in an undamaged “like new” condition. Order must be shipped in the original Karton republic packaging and crating materials for the return to be accepted. A return merchandise authorization (RMA) must be requested and approved prior to shipping any products back to Karton republic. All returns will be inspected upon arrival and once return is approved, applicable credit will be provided.
Please note the following types of items may not be returned under any circumstance:
Items that have been partially or completely installed and/or assembled
Modified or altered items
Items not in original Karton republic packaging and crating materials
Any orders that are refused for any other reason than damages to the merchandise, manufacturer defect or shipping error, shall be treated as a return and subject to terms and conditions of returns.